Peggy Peissig, Ph.D., M.B.A.
Director of BIRC


Andrea Mahnke
Usability Analyst Senior

The Interactive Clinic Design Institute (ICDI) and the Interaction Lab, made possible through a generous investment from Security Health Plan, are housed within BIRC’s area of the Laird Center for Medical Research.

Computer technology is an essential part of the health care process. Therefore, it is important to understand the way that patients and health care professionals interact with computers.

Within the Interaction Lab, researchers observe, record and analyze people interacting with health care computer hardware, software and Internet resources. Information learned from these studies guides the design of new computer systems to make them faster and easier to use, and to reduce medical errors.